699 baht Privacy Policy

This privacy policy applies to the 699 baht website (https://699-baht.cam) and all services under it. By using the platform, you are considered to have read and accepted all terms of this policy.

699 baht operates an online entertainment platform for Bangladeshi users, offering casino games, slots, and sports betting. Creating an account or using the services requires you to provide certain personal information. We are committed to full transparency about how that information is handled.

To learn more about our services and overall operations, read the 699 baht About Us page. It contains detailed information about the platform's purpose and how it operates.

699 baht collects user information through various methods to operate its services properly. The categories of information collected are described below.

2.1 Registration and Identity Verification Information

Information you are required to provide when creating an account:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Current address
• National ID card or passport details (when identity verification is required)

2.2 Financial Transaction Information

Your payment information is collected during deposits and withdrawals. 699 baht processes transactions via bKash, Nagad, Rocket, Upay, and bank transfer. A record of every transaction is kept.

2.3 Device and Usage Information

When you access the 699 baht platform, the following information may be collected automatically:

• IP address
• Device type and operating system
• Browser type and version
• Time spent on the platform and list of pages visited
• Referral source (which link you came from)

2.4 Information from Support and Communications

If you contact the support team via live chat or email, a record of that conversation may be kept.

Collected information is used only for the following purposes:

• Account creation, identity verification, and secure login management
• Processing financial transactions including deposits and withdrawals
• Fraud prevention and platform security
• 24/7 customer support (in Bengali and English)
• Managing bonus and VIP rewards programmes
• Compliance with applicable laws and regulations
• Technical improvement of the platform and enhancement of user experience
• Applying responsible gambling standards

We never sell or rent your information to third parties for marketing purposes.

699 baht may share your personal information with third parties in limited circumstances.

4.1 Service Partners

Payment gateways, identity verification agencies, and technology infrastructure providers may receive information to the extent required for their specific responsibilities. These partners operate under confidentiality agreements.

4.2 Legal Obligations

699 baht is legally required to provide relevant information to the appropriate authorities in cases of court orders, government investigations, or other legal obligations.

4.3 Fraud Prevention

Limited information may be shared with security agencies to prevent suspicious activity, money laundering, or fraud.

The 699 baht website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve the user experience.

5.1 Essential Cookies

These cookies are essential for maintaining login status, security verification, and remembering language preferences. Without them, the platform cannot function properly.

5.2 Analytics Cookies

These cookies are used to analyse which sections of the site users visit most. This information helps improve the quality of the service.

5.3 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling cookies entirely may cause some platform features to stop working.

699 baht follows industry-standard technologies and practices to keep your information secure.

6.1 Encryption

All data exchanged between you and the server is secured through SSL (Secure Socket Layer) encryption. Financial data is stored with an additional layer of encryption.

6.2 Access Controls

Only authorised staff are granted access to the information needed for their specific responsibilities. All access is logged and regularly audited.

6.3 OTP Verification

OTP-based verification is in place for sensitive actions such as password changes or large withdrawals.

6.4 Response to Security Breaches

If a security breach occurs and there is a risk that your information has been affected, you will be notified as quickly as possible.

Your information will be retained for as long as your account is active or as needed to provide the service. Even after an account is closed, certain information may be retained for a specified period for legal, accounting, or security reasons.

Financial transaction records are generally kept for an extended period in accordance with legal requirements. After the specified period, data is securely deleted or anonymised.

As a user of the 699 baht platform, you have the following rights over your own information:

8.1 Right to Access

You may request a copy of the personal information we hold about you at any time. This request can be made through the support team.

8.2 Right to Correction

If any information in your profile is incorrect or incomplete, you may request a correction.

8.3 Right to Deletion

You may request deletion of your information beyond what is required by legal obligations. However, certain information must be retained for active accounts.

8.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional messages from 699 baht, you can opt out at any time through your account settings or with the help of the support team.

To exercise any of the above rights, please contact the support team. We handle all requests as promptly as possible.

699 baht's services are strictly for users aged 21 and above. We never knowingly collect or store information from minors. An age verification process is carried out at the time of registration.

If we have reason to suspect that a minor's information has entered our system, that account will be suspended immediately and the relevant information will be deleted.

Our Responsible Gambling Guidelines contain detailed information on the protection of minors and addiction prevention, including tools such as self-exclusion.

The 699 baht platform uses services from game studios (PG Soft, Pragmatic Play, JILI, Evolution, and others), payment processors, and technology infrastructure providers.

These third parties may have their own privacy policies that differ from ours. 699 baht is not responsible for how these service providers handle data, but data protection terms are contractually agreed with them.

Our platform uses bKash, Nagad, Rocket, Upay, and bank transfer as payment methods. Only the information necessary to complete a transaction is shared with these payment providers.

699 baht reserves the right to update this privacy policy as needed. Users will be notified in advance of any significant changes via email or platform notifications.

Continuing to use the platform after changes are made will be considered acceptance of the updated policy. For this reason, we recommend visiting this page regularly.

This privacy policy should be read together with our Terms and Conditions. Both documents together form the complete legal basis of your relationship with 699 baht.

If you have any questions, concerns, or requests about this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week in Bengali and English.

For general questions, check our FAQ section — it has answers to common questions about accounts, payments, and privacy all in one place.